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Copyright and Repeat Infringer Policy

How to send a takedown notice, how to contest one, and what happens to an account that keeps infringing. For harm to a person rather than a work, see the Content Standard.

Last updated: 21 September 2026

Cold XVI hosts recordings made by its users. Most of them are made over instrumentals we licensed and credited; some are made over instrumentals the user brought themselves. Either way, we do not clear rights on anyone’s behalf and we do not verify chain of title — so this page is how a rights holder gets something taken down, how a user contests a takedown that was wrong, and what happens to an account that keeps doing it.

This policy is incorporated into the Terms of Service and sits alongside the Content Standard, which governs a different question entirely: the Content Standard is about harm to a person, this page is about ownership of a work.

Operated by Toggle Media, LLC, a Florida limited liability company.

1. Our designated agent

Notices of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512, should be sent to our designated agent:

Copyright Agent, Toggle Media, LLC

4800 N Federal Hwy, Ste B200
Boca Raton, FL 33431
United States

Telephone: 786-348-2689
Email: legal@cold16.com

2. Sending a notice

A notice must contain the elements 17 U.S.C. § 512(c)(3) requires, or we cannot act on it. In plain terms, tell us:

  1. What work of yours was infringed. If several, a list.
  2. Where it is on Cold XVI — a link, a handle, or enough detail that we can find the exact item. “Somewhere on your leaderboard” is not enough.
  3. How to reach you — name, postal address, telephone number, and email.
  4. That you believe in good faith that the use is not authorized by you, your agent, or the law.
  5. That the information in your notice is accurate, and — under penalty of perjury — that you are the owner or authorized to act for the owner.
  6. Your signature, physical or electronic.

A word before you send one. § 512(f) makes you liable for damages, including our costs and attorneys’ fees, if you knowingly misrepresent that something is infringing. Fair use is a use authorized by law. If you are unsure whether what you are looking at is infringement or commentary, get advice before filing.

You can send a notice through the form at cold16.com/copyright/report, or by email to legal@cold16.com.

3. What we do with it

We act on complete notices within 24 hours of receiving them — the same window we hold ourselves to for everything else.

When we remove or disable something, we:

  • take it down across the entire Service at once. A removed entry leaves the leaderboard, the feed, the mixtape, its own comment thread and any playback surface in the same act;
  • tell the user what came down and why, and give them this page;
  • record it as a copyright strike against that account (see §6).

We cannot recall copies already exported, shared or downloaded by the user or by anyone else. Nobody can, and a policy that implied otherwise would be lying to you.

4. Counter-notice

If your content was removed and you believe that was a mistake, or that the use was authorized or lawful, you can send a counter-notice to legal@cold16.com containing:

  1. Identification of what was removed, and where it was before removal.
  2. A statement, under penalty of perjury, that you have a good-faith belief it was removed as a result of mistake or misidentification.
  3. Your name, address and telephone number.
  4. Consent to the jurisdiction of the federal court for the district of your address — or, if you are outside the United States, the Southern District of Florida — and that you will accept service from the person who filed the notice.
  5. Your signature, physical or electronic.

We forward valid counter-notices to the original complainant. If they do not tell us within 10 business days that they have filed a court action, we may restore the content within 10 to 14 business days. That timing is statutory, not ours, and we cannot shorten it.

The same warning applies in this direction: § 512(f) liability runs both ways, and a counter-notice you know to be false is actionable.

5. Instrumentals, and the two ways one gets here

Cold XVI has a particular shape that a rights holder should understand before filing, because it changes who you are looking for.

Beats from the Cold XVI library. Every instrumental in our library is licensed under a Creative Commons Attribution licence, and the credit travels with the beat everywhere it is heard — the picker, the record screen, the leaderboard, the exported video. Several are CC BY 3.0, which contains no cure provision: a breach terminates the licence permanently. We treat the credit as load-bearing for exactly that reason. If you are the producer of a library beat and believe the attribution is missing or wrong, write to legal@cold16.com and we will fix it or pull it — that is a licence-compliance problem and we want to know immediately.

Beats a user brought themselves. Users can import their own instrumental. Before we keep the file, the user must warrant, in their own words and against a specific piece of audio, that they made it, bought it, were given it, or hold a licence permitting them to record over it and publish the result. That warranty is recorded against every entry made on that beat, so if you file a claim we can say what the user asserted and when.

We knew nothing about that file before they imported it and we cannot credit a producer we have never heard of. If you claim it, the verse comes down.

6. Repeat infringers

We have adopted, and will reasonably implement, a policy of terminating the accounts of repeat infringers. This is a condition of the safe harbour we operate under, and it is not discretionary.

In practice:

  • Each removal on a valid, uncontested copyright notice is a strike against the account that posted it.
  • Strikes are counted separately from other enforcement. A user with warnings for harassment and no copyright history is not a repeat infringer, and we do not pretend otherwise to make a number look tidier.
  • A strike is removed if the content is restored after a successful counter-notice, or if we determine the notice was invalid. A claim that failed is not a strike.
  • At three strikes the account is terminated, and a terminated user may not open a new one.
  • We may act sooner in an egregious case — a wholesale upload of someone else’s catalogue is not a three-chances situation.

7. Trademarks and other rights

For trademark claims, right-of-publicity claims, or anything else that is not copyright, write to legal@cold16.com with what right you hold, where it is being infringed, and how to reach you. There is no statutory form for these and no statutory clock; we review them and act where the claim is made out.

For content that harms a person rather than infringing a work — impersonation, doxxing, threats, harassment — that is the Content Standard, and it is reported in the app or to safety@cold16.com.

8. Contact

Toggle Media, LLC

This page is not legal advice. It describes a statutory process without being a substitute for understanding it; if you are filing or contesting a notice and are unsure of your position, talk to a lawyer.